Oregon-Based · Certified ServiceTitan Administrator · Serving Clients Nationwide

You run the company.
I run the software.

Dedicated ServiceTitan and field service software administration for HVAC, plumbing, electrical, and home service providers — 24/7/365, under one flat annual agreement. No hourly meter. No ticket queue. When you call, you get me.

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Support · Optimize · Succeed

The Agreement

Why pay a six-figure salary for one administrator?

A full-time ServiceTitan administrator costs six figures once salary, benefits, and payroll taxes are loaded in — and even then, one employee can only cover forty hours a week. Trypp'N Services covers everything your platform touches for one flat annual agreement, around the clock.

No hourly meter

Call as often as you need. The meter never runs, so your team actually asks for help instead of working around problems.

No ticket queue

No junior consultant learning on your dime, no offshore help desk. When you call, you get me — the person who knows your system personally.

24/7/365

Emergency service doesn't keep office hours, and neither does the person watching your platform. Nights, weekends, holidays — covered.

Next Steps

1. Book a discussion

A no-pressure call about your platform, your pain points, and where you're headed. Reach out here.

2. Get a walkthrough

I look at how your tenant is actually configured and tell you honestly what's solid, what's stale, and what's costing you money.

3. One agreement, full coverage

A single flat annual agreement puts a certified administrator on everything your platform touches — starting day one.

Why Trypp'N — Not a Coaching Program

Consultants advise. Coaches encourage. I do the work.

Most firms in this space sell frameworks, workshops, and homework for your office staff. Trypp'N Services is different by design: hands-on administration by someone who has spent 12+ years inside home services operations — dispatch desk to director's chair — actually running the platforms your business depends on.

Hands-on, not hands-off

Coaching firms leave with a slide deck; the work stays on your desk. Here, the configuration, the fixes, the audits, the training — I do them, in your tenant, personally.

Industry experience, not theory

HVAC, plumbing, and electrical operations from the inside: dispatch, sales coordination, install and new-construction coordination, commercial contracts, service management, warehouse, IT. Configuration decisions come from having sat in the seats.

Platform depth, not surface familiarity

Commander Level certification in every ServiceTitan role, plus working expertise across FieldEdge, Successware, and Housecall Pro — desktop and mobile, enterprise hubs and multi-tenant environments included.

Personal support, not a queue

One accountable expert who answers his own phone, knows your setup personally, and measures success by how your operation runs — not by billable hours or course completions.

The Dispatch Board

Seven service lines. One expert. Nothing left unowned.

Everything below is delivered 24/7/365 by one Certified ServiceTitan Administrator holding every role certification at Commander Level — on ServiceTitan, FieldEdge, Successware, Housecall Pro, or the platform you actually run. Scan the board, then open any ticket for the full scope.

Software AdministrationCovered 24/7

The day-in, day-out ownership of your platform that most companies assign to nobody — and pay for in silent misconfiguration. Your tenant stays current, correct, and governed as the software evolves underneath it.

Tenant governance, feature enablement, and release management as new versions ship
Least-privilege roles and permissions designed per seat — CSR, dispatch, tech, accounting, management
Workflow automation: alerts, follow-ups, and approval flows that shrink manual office work

Full scope & what you get

User lifecycle management — onboarding, offboarding, license and seat optimization
Business unit architecture: structure, naming standards, and GL alignment across trades, brands, and locations
Custom fields, tag types, and data standards — created, cleaned, and documented so reporting stays trustworthy
Custom roles for non-managed technicians and restricted contractors
Scheduled configuration audits, duplicate and orphan-record cleanup, and change logging — every setting has an owner and a reason

What you getDocumented configuration standards · monthly change log · scheduled audit reports with findings and corrections

ServiceTitan · Daily Ops

Technician & Dispatcher SupportCovered 24/7

Live, human support for the people who actually run on the platform — dispatchers working the board, CSRs booking calls, techs in the field on mobile. Questions get answered, problems get fixed, and adoption stops being the weak link.

A direct support channel for dispatchers, CSRs, and field technicians — troubleshooting, how-do-I questions, error resolution
Mobile app support: forms, required items, photo/signature workflows, sync and offline behavior
Role-based training for new hires and refreshers when features change — with quick-reference guides written for each seat

Full scope & what you get

Dispatch board optimization: capacity planning inputs, shift and zone configuration, scheduling rules, arrival-window management
Vendor escalation ownership — issues are filed, chased, and resolved so your staff never wait on hold
Adoption monitoring: usage review that catches workarounds and re-trains before bad habits harden into process

What you getResponse within tier-designated targets · per-role quick-reference guides · new-hire onboarding sessions · vendor escalation tracking

Your Team · Front Line

M&A IntegrationsCovered 24/7

Acquisition support from a consultant who has led twelve platform migrations and supported nine-plus acquisitions. Tuck-in or full tenant takeover, the integration is planned, executed, and stabilized — without losing your schedule board for a single day.

Pre-close platform due diligence: the target's system, data quality, pricebook state, and integration exposure
Tuck-in migrations: customers, locations, equipment, memberships, and job history mapped into your tenant
Thirty-day post-close hypercare — daily monitoring, staff support, and rapid correction of migration artifacts

Full scope & what you get

Integration planning: cutover strategy, timeline, data mapping, and go/no-go criteria agreed with ownership before anything moves
Tenant takeovers: full replatforming of an acquired company onto your system of record, with parallel-run validation
Data validation and reconciliation: record counts, balance verification, and membership/deferred-revenue reconciliation post-migration
Business unit and GL alignment; technician and user provisioning for the acquired team

What you getIntegration plan and data map · cutover runbook · reconciliation report · hypercare summary. One tuck-in migration per term included at Tier 3, two at Tier 4; tenant takeovers scoped separately.

Growth · Acquisitions

Settings & Setup ManagementCovered 24/7

The hundreds of interlocking settings that decide how your platform behaves — the layer where small, unowned changes quietly break booking flows, payroll, and reporting. Every setting gets an owner, a standard, and a review cycle.

Notification rules configured and tested: booking confirmations, dispatch notifications, arrival tracking, internal alerts
Payroll and timesheet configuration: pay rules, commission and spiff structures, timesheet codes matched to your actual comp plans
Change management: proposed changes documented, tested, and rolled out with staff notice — no more mystery changes

Full scope & what you get

Job types, campaign structures, and booking configuration kept aligned to how you actually sell and dispatch work
Scheduling and capacity configuration: arrival windows, technician shifts, and seasonal adjustments
Invoice, estimate, and form templates kept current and consistent across business units
Membership and service agreement configuration: types, billing templates, deferral settings, renewal automation

What you getSettings inventory and ownership map · change-management log · quarterly settings review in the system health report

Configuration · Governance

IntegrationsCovered 24/7

Every third-party system connected to your platform — payments, phones, accounting, marketing, Marketplace apps. Integrations are where data leaks and duplicates breed; they get watched constantly and fixed fast when a vendor breaks something at 2 a.m.

Accounting sync (QuickBooks, Intacct, or equivalent): configuration, batch export discipline, GL mapping, error-queue resolution
Payments and phones: processor and surcharging setup, call routing, recording, and phone-to-booking attribution
Marketplace app vetting before installation — plus credential management and removal of abandoned connections

Full scope & what you get

Marketing integrations: lead sources, review platforms, and campaign tracking connected and attributed correctly
Monitoring and incident response: sync failures and API errors caught and corrected
Vendor escalation owned end to end — I chase them so you don't

What you getIntegration inventory with data-flow documentation · error-queue resolution · vendor escalation ownership · pre-installation app assessments

Third Party · Connected

Pricebook Setup & ManagementCovered 24/7

The pricebook is where your platform touches revenue directly — and where neglect costs real margin every single day as material costs move and the book doesn't. Built right, and more importantly, kept right.

Build-outs and restructuring: category hierarchy, code standardization, organization designed for field usability and reporting
Scheduled cost and price updates so member and standard pricing track actual material and labor costs
Image, description, and good-better-best presentation management — estimates that sell

Full scope & what you get

Material and equipment linking for accurate, real-world job costing
Vendor catalog and supplier integration management where your platform supports it
Membership pricing structures: member rates, discounts, and benefits consistent across the book
Pricebook audits: duplicate, orphan, and stale-item cleanup with margin-impact reporting

What you getStructured, documented pricebook · scheduled update cycle · audit reports with margin findings. Full build-outs included at Tiers 3–4; maintenance and refresh cycles at every tier.

Revenue · Margin Protection

FSM/ERP Software ManagementCovered 24/7

Not on ServiceTitan? The discipline of professional administration is the same on every platform. You get the same governance, support, and optimization on the system you actually run — with honest advice about whether it still fits.

Full administration of FieldEdge, Successware, Housecall Pro, and comparable FSM/ERP platforms — desktop and mobile
Platform fit assessment: a periodic, no-agenda evaluation of whether your current system serves your growth plans
Migration readiness: your environment documented and data-mapped, so a future migration starts from knowledge, not archaeology

Full scope & what you get

Desktop and mobile environment management — office workflows and field applications kept aligned
Vendor relationship management: renewal reviews, license audits, and feature-request advocacy with your platform vendor

What you getPlatform documentation · annual fit assessment · license and renewal review · migration-readiness data map maintained on file

Any Platform · Same Standard

Specific deliverables, timelines, and response targets are defined by the executed Master Service Agreement and your designated tier.

Delivered With Every Service Line

Five commitments. Every tier. No exceptions.

24/7/365 coverage

Administrative access, support, and incident response around the clock — nights, weekends, holidays — with emergency response within tier-designated targets.

Structured 30-day onboarding

Credential provisioning, a full tenant audit, configuration documentation, and a prioritized optimization roadmap — you'll know more about your own system in month one than most owners learn in years.

Quarterly system health review

A written report covering configuration, pricebook currency, integration status, adoption, and recommendations — delivered every quarter, whether or not anything's on fire.

Single accountable expert

Every request handled personally by a Certified ServiceTitan Administrator at Commander Level. No ticket queue. No junior consultants. No hourly meter.

Documentation as a habit

Every standard, change, and decision written down — so you own your own system knowledge permanently, no matter what.

Ready to hand it off?

One conversation is all it takes to find out what your platform could be doing for you.

Book a Discussion

Why Owners Choose Trypp'N

Enterprise-caliber platform management — without enterprise-level complexity.

That's the whole reason Trypp'N Services exists. Growing home service companies deserve the same platform discipline the big consolidators have, delivered by one accountable expert instead of a department.

Real operations, not theory

This team has done the work your team does every day — from the dispatch desk to contract management — so platform configuration is based on how home services actually run, not how a vendor imagines it.

One accountable expert

Clients work with one certified expert who is personally accountable. No rotating bench of junior consultants, no offshore queue, no re-explaining your business every call.

Platform-neutral guidance

Advice focused on the right solution for your business, not a commission. If your current platform fits, you'll hear that. If it doesn't, you'll hear that too — with a plan.

Built for the long term

Support designed to strengthen workflows, improve visibility, and back your company's success for years — an annual partnership, not a project with an invoice at the end.

✓ Certified ServiceTitan Administrator — every role certification, Commander Level ✓ Five years running the entire ServiceTitan operation for a multi-company, multi-state organization ✓ ServiceTitan, FieldEdge, Successware, Housecall Pro, and other FSM/ERP platforms — desktop and mobile ✓ Builds, manages, optimizes, and maintains field service software end to end ✓ Focused on workflows, visibility, and long-term company success

Straight Talk

Two kinds of shops call me. Here's my honest answer to both.

“We're already on ServiceTitan.”

Then you know the platform is only as good as the person managing it. Most systems I audit are still wearing their original onboarding setup while the software has evolved three generations underneath them. I become your dedicated administrator — configuration, workflows, pricebook, integrations, and real support for your techs and dispatchers, around the clock.

“We're on something else.”

Here's what most consultants won't say: switching isn't right for everyone. If ServiceTitan makes sense for where you're headed, migrations are literally my specialty and I'll carry yours end to end. If your current platform fits your business? Keep it. I'll manage that instead. No pressure, no platform quota, no commission-driven advice.

“Misconfiguration costs the same money no matter whose logo is on the login screen.”

ServiceTitan Certified User Program

Commander Level. Every certification, highest tier.

Issued by ServiceTitan, Inc. under the STCU Certified User Program — each earned at Commander Level, the program's top rank, and current through December 2026. Trypp'N Services is ServiceTitan Certified and brings hands-on experience administering, managing, operating, and supporting a variety of FSM and ERP platforms. Certificate documents are available on request.

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